Contact Us

For questions related to a recently placed order or an address change please contact by calling our Free Phone 0800 542 0635

Customer Service Hours of Operation (GMT)

Mon - Fri: 1pm - 11pm
Sat & Sun: 3pm - 9pm

Please note that many answers to our most commonly asked questions can be found on our FAQ page.

If you are unable to find the answer to your question, please fill out the form to send an email.

Build-A-Bear Workshop

2nd Floor, Aquasulis House
10 - 14 Bath Road
Slough, SL1 3SA

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Call us toll-free at 0800 542 0635.
Our Guest Experience team is available:

Monday - Saturday: 9 a.m. GMT - 11 p.m. GMT

Sunday from 1 p.m. GMT - 10:30 p.m. GMT

Fill out our contact form to get support via email. We do our best to respond to emails within 24 hours!

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Build-A-Bear Workshop

2nd Floor, Aquasulis House
10 - 14 Bath Road
Slough, SL1 3SA